Privacy Policy

Last Updated: August 2026

Welcome to PickAwards

PickAwards respect your privacy and are committed to protecting the personal information you provide when visiting our website, placing an order, or communicating with our team.

This Privacy Policy explains how PickAwards.com collects, uses, protects, and shares your information when you interact with our website, products, and services. By accessing or using PickAwards.com, you agree to the practices described in this Privacy Policy.

As PickAwards.com continues to grow and improve its products, services, and technology, we may update this Privacy Policy and our Terms of Use from time to time.

We encourage customers and website visitors to review these policies periodically to remain informed about how we collect, use, and protect personal information.

Information We Collect

We collect information that you voluntarily provide when placing an order such as name, company information, billing and shipping addresses, email address, phone number, payment details, and any other information you choose to provide.

Providing certain information is optional; however, some features of our website and services may not be available without the required information.

In some cases, PickAwards may receive information from trusted third-party sources and combine it with information already associated with your account.

Examples may include:

  • Updated shipping or delivery information
  • Address verification services
  • Fraud prevention services
  • Business partners or service providers assisting with our operations

Sharing of Information

PickAwards values your trust and is committed to protecting your personal information. We do not sell, rent, or trade customer information for commercial purposes.

We may share information only in limited circumstances necessary to operate our business, provide the services requested, complete transactions, and improve customer experience.

PickAwards may share information with trusted affiliates, service providers, and business partners that assist us with website operations, order fulfillment, payment processing, marketing support, customer service, and other essential business functions.

PickAwards works with carefully selected third-party service providers that assist us with various business operations. Any third party that receives customer information is required to use such information only for the purpose of providing services to PickAwards and must maintain appropriate confidentiality and security standards.

Protection of PickAwards and Our Customers

PickAwards may disclose personal information when we believe such disclosure is necessary to:

  • Comply with applicable laws, regulations, legal processes, or government requests
  • Enforce our agreements, policies, or terms of service
  • Protect the rights, property, and safety of PickAwards, our customers, employees, or other individuals
  • Preventing fraud, unauthorized transactions, security threats, or other illegal activities

Protection of Children’s Privacy

Our products and services are intended for businesses, organizations, and consumers who are legally able to make purchases. We do not knowingly collect personal information from children under the age of 18 without verified parental or guardian consent. If we become aware that we have collected personal information from a child under the applicable age requirement without proper authorization, we will take appropriate steps to remove such information from our records.

Sales Tax Exemption Policy

At PickAwards, we comply with applicable state and local sales tax regulations. Customers who qualify for tax-exempt status may request the removal of sales tax from eligible purchases by providing a valid and current tax-exemption certificate.

To receive tax-exempt status, customers must submit their completed exemption documentation to PickAwards before placing an order whenever possible. Once the certificate has been reviewed and approved, applicable sales tax charges will be removed from future eligible purchases.

If a customer submits a valid tax-exemption certificate after an order has been placed and sales tax has already been collected, PickAwards will review the request and, when permitted by applicable tax regulations, issue a refund or credit for the eligible tax amount paid.

Customers are responsible for ensuring that all exemption certificates and related information provided to PickAwards are accurate, complete, and remain valid according to applicable laws and regulations.

Please send tax-exemption certificates or questions regarding tax-exempt orders to:

Email: [email protected]

PickAwards reserves the right to request additional documentation or verification before applying tax-exempt status to customer accounts or orders.

PickAwards Privacy Policy and Terms and Conditions

  1. At PickAwards, we respect your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:Data Collection: We will collect your name, email address, and mobile phone number when you sign up for SMS updates. This information may be collected verbally over the phone when you contact our official business line or in person at our physical location.
  2. Data Usage: We use your data solely for informational text messages.
  3. Data Security: We protect your data with secure storage measures to prevent unauthorized access.
  4. Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
  5. Message and Data Rates may apply: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring and message frequency varies based on communication needs.
  6. Contact PickAwards at (833) 570-8383 or [email protected] for HELP or to STOP or CANCEL receiving messages.
  7. Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to [email protected] or (833) 570-8383. After unsubscribing, you will receive a final SMS confirming your opt-out request, and your number will be removed from our list within 24 hours. You may send HELP for additional assistance, and you will receive a response including our phone number, email address, and website information.
  8. Carrier Non-Liability Carriers are not liable for any delayed or undelivered messages
  9. Non-Sharing Clause: Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates. Information sharing to subcontractors in support services, such as customer service providers, is permitted.

By signing up for texts, you consent to receive informational text messages from PickAwards at the number you provided, including messages sent by auto dialer. Consent is not a condition of purchase.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies based on communication needs

To get help, reply HELP or contact PickAwards at (833) 570-8383 or [email protected].

To Opt-Out of messaging: Reply STOP to (833) 570-8383 or send an email to PickAwards at [email protected]. You can also call us at (833) 570-8383. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and then you will receive no further messages.